Refund & Returns Policy
Last updated: March 04, 2026
Due to the nature of print-on-demand production, all products are custom-made upon order. Accordingly, all sales are generally considered final.
1. Returns Eligibility
Returns are accepted only in the following circumstances:
- Defective products
- Damaged items upon delivery
- Incorrect items received
2. Reporting Issues
Customers must report any issue within 7 days of delivery by contacting us with:
- Order number
- Description of the issue
- Clear photographic evidence
3. Resolution
Upon verification, we may, at our discretion:
- Issue a replacement at no cost
- Provide a partial or full refund
4. Non-Returnable Cases
We do not accept returns or refunds for:
- Buyer’s remorse
- Incorrect address provided
- Minor variations in printing, color, or layout inherent to print-on-demand processes
5. Third-Party Fulfillment Disclaimer
As orders are fulfilled by third-party partners, resolution timelines may vary.
6. Refund Processing
Approved refunds will be processed through the original payment method within a reasonable timeframe.
LexKurion Publishing House